FLAT ALLOCATION CRITERIA
Broad access to subsidised housing
Wiener Wohn-Ticket
Wohnberatung Wien is the central service point of the City of Vienna for all Viennese wishing to register for a subsidised or municipal flat. The offer of Wohnberatung Wien comprises all dwellings allocated by the City of Vienna.
Basic requirements
- Minimum age of 18 years at the moment of signing the tenancy contract
- Minimum registration of two years in Vienna as primary residence
- Austrian citizenship or equivalent
- Income below a defined threshold
- No serious negative entries in the tenant's record
Income thresholds
As of 2026, the joint annual net income of all persons living in a household must not exceed the following maximum amounts:
one person: Euro 61,280
two persons: Euro 91,320
three persons: Euro 103,330
four persons: Euro 115,360
each additional person: plus Euro 6,730
The relatively high income limits – 75 percent of the Viennese population earn less – provide, that middle-income earners also get access to Vienna's subsidized housing stock.
Bonus Points System
A transparent bonus points system takes into account the different life circumstances of all applicants for housing. By providing the relevant supporting documents, one can have bonus points credited to one's application.
These bonus points are clearly defined and have fixed point values, which were developed in consultation with experts.
In certain circumstances, housing needs are particularly pressing – these are given even greater weight under the bonus points system. This includes, for example, families with insufficient living space, single parents, or people who are under significant financial strain due to rising housing costs. Separation or the threat of losing one’s home are also taken into account in the assessment.
Similarly, specific life stages such as education or moving into one’s first home are taken into account. Furthermore, health-related factors, care responsibilities or requirements for accessible housing play an important role.
Digital housing allocation
May 2020 saw the launch of “digital housing allocation” by the City of Vienna. It is no longer necessary to view a flat in person, since the available units are shown on the platform of Wohnberatung Wien by means of photos, layout plans and a wealth of detailed information.
If none of the available dwellings corresponds to a client’s requirements, they can also have a look at available subsidised units, e.g. SMART flats.
For further information
https://wohnberatung-wien.at/
