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SERVICES FOR TENANTS OF MUNICIPAL HOUSING ESTATES

24/7 and free of charge

For this purpose, the City of Vienna operates a broad range of free-of-charge counselling and assistance services, from the transport and carrying service that helps mobility-impaired tenants e.g. when the lift is out of order to the free-of-charge service hotline or the mobile response team of Wiener Wohnen. All services described are available to all tenants of municipal housing estates around the clock, seven day a week. Seasoned staff members of Wiener Wohnen take time to listen to the requests, problems or suggestions of tenants and do their best to resolve all concerns as quickly as possible.

MOBILE RESPONSE TEAM OF WIENER WOHNEN

The mobile response team of Wiener Wohnen is called in to deal with serious incidents or occurrences of an exceptional nature affecting one or more municipal flats.

SERVICE HOTLINE OF WIENER WOHNEN

The service hotline 05 75 75 75 of Wiener Wohnen is on call for all municipal housing tenants to answer questions relating to their flat.

TRANSPORT AND CARRYING SERVICE OF WIENER WOHNEN

Wiener Wohnen and the Viennese Workers’ Samaritan Foundation (Arbeiter-Samariterbund Wien) offer elderly and mobility-impaired tenants a special service.